FAQ

How much does shipping cost?

All products are shipped via FedEx Ground.
The cost is a percentage of the order total:
Over $250: 10% charge
$100-$250: 15% charge
Under $100 and custom orders: 20% charge

How long will it take to get my Cotton Table Ceramics products?

After you place your order, there is a 5-7 day processing window before shipment. You will receive an email when your order is shipped. Cotton Table Ceramics uses FedEx ground shipping, which typically delivers in 2-5 business days (up to 7 for Alaska and Hawaii).

For custom orders, please expect a processing time of 10 business days after your order is finalized before shipment.

Wholesale customers, please view the wholesale guidelines for shipping specifics.

Is express shipping available?

Faster shipping with additional charges may be possible. To expedite your order, contact us at cottontableceramics@gmail.com.

Can my order be gift wrapped?

Yes! Gift wrapping is available for an additional $5. Be sure to select this option at checkout when placing your online order.

What if I need to return something?

We want you to be completely satisfied with your Cotton Table Ceramics purchase. If for some reason our product has not met your expectations, you may return unused items for a refund, minus gift wrap and shipping charges, within 30 days of your order’s arrival. If your items were purchased at one of our retail partner shops, returns must be handled by that store. Please note that all custom and corporate orders can not be returned.

Are there any special care requirements for my Cotton Table Ceramics product?

Our pieces are microwave and dishwasher safe, although handwashing is recommended. They are also oven safe for up to 300 degrees.

Where are Cotton Table Ceramics products made?

Each piece of beautiful bisque pottery is made in Italy. Read more about the process.

Will each piece I order look exactly alike?

Because every item is carefully handpainted, every one is beautifully unique. Slight variations in design and color may occur, as with any original work of art. Our hope is that our customers see that each piece is prepared with the same love and care as the food presented on them.

Where can I find a store selling Cotton Table Ceramics products near me?

Visit a searchable map of retail partners.

How can I become a wholesale partner?

View our wholesale information and guidelines.

Can I receive email updates on new products and sales?

We would love to keep in touch with you! Subscribe to our mailing list using the form at the bottom of the website or signup during checkout.

How can I keep up with Cotton Table Ceramics on social media?

Connect with us on Facebook, Instagram, and Pinterest!